Poor Online Experiance

this still does not tell me were we at , when i phone get told there's no stock apparently every consultant has a different excuse on this matter so what is it???? is it that hard to let me know the status of this ? its should be simple once a order is placed and confirmed there must be status updates regarding this why must i start licking ass to figure out what is happening on this order . regardless if its a 3rd party order or not i am using you where there is 0 feedback or updates. takealot is exactly the same and yet you know exactly where you are with the order. with you there's no clue *** is happening stop making excuses if you want to provide a service like this to clients then start providing feedback pick up your damn phone and phone the the 3rd party its not rocket science then get back to your client with the excuse then.... wakeup

so after some more begging for answers get told they don't have stock of the part but is waiting for replacement for it bla bla bla , dont care since you listed it as in stock so after 5 days of me begging to find out what is happening i want a refund now already wasted my time with you got half an order i cant do anything with now thank you for that.... now i want my refund not going to wait any longer with this useless service will go somewhere else i will get joy from now but cant do that since have to wait for a refund you also have no idea on when il get... you guys are beyond useless

where are we with the damn refund should not be this hard, phone your seller for you took only 5 mins to get answer they have mailed you to process the refund so stop sleeping and do this basic thing? why must I beg you for my refund for an item you can't supply?

and when we phone you get put on hold for 30 mins+ why are you not resolving this problem your representation of a big-name brand has been pathetic