LS
Llewellyn S
1 reviews | Active since Apr 2021
03 Oct 2023, 18:27
Poor Makro service
On the 13th September 2023 l ordered an item with order number MAK*** and paid in full. After many mails the response is zero, so what can I do? I don't intend to give Makro my hard earned funds. Will Hello Peter please assist me to to receive my purchase. Thanking you Llewellyn Skea
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Makro's replyOfficial
04 Oct 2023, 08:52Good day Llewellyn, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team
Best regards,
Makro's reply04 Oct 2023, 08:52
Official
Good day Llewellyn, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team
Best regards,