POOR MAKRO ONLINE SERVICE CUSTOMER CARE

It has now been almost a month since my complaint:

Good morning,

This MAKRO order no: MAK***, which was part delivered on the 29th September 2023 I called your customer care line and immediately complained a short delivery. Call was logged at 15h00.

The order is for a set of 2x (Black) 18 Stand Fan Condere FS45Z20. The Courier Guy only delivered 1x.

I am still waiting on feedback and the subsequent delivery of the 1x fan more, to complete the set of 2x.

Please advise how you intend resolving this issue.

Kind regards,

To date, I have just received a run around from Makro customer care. Via email's. With no remedy, rectifying of the error or partial reimbur*****t of the online purchase made.

Very poor online shopping experience from Makro On Line store.