MH
MATHILDA H
1 reviews | Active since May 2014
01 Aug 2024, 10:02
Poor groceries
We order our groceries on a monthly basis from Makro Vereeniging. This is the second time we received milk that is leaking. We had one full box that leaked and one bottle in every box. I have photo's of the milk
Helpful (0)
Replies (2)0
Replies (2)
Makro's replyOfficial
01 Aug 2024, 12:06Good day Mathilda,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Best regards,
Makro's reply01 Aug 2024, 12:06
Official
Good day Mathilda,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Best regards,
MH
MATHILDA H's updateReviewer Update
05 Aug 2024, 11:23I received call from Ntokozo Jikeka from Makro Care regarding our query, whereafter I forwarded our proof / photo's via mail, since then no feedback received.
MH
MATHILDA H's update05 Aug 2024, 11:23
Reviewer Update
I received call from Ntokozo Jikeka from Makro Care regarding our query, whereafter I forwarded our proof / photo's via mail, since then no feedback received.