Poor ********** service

When I ordered the item on Sunday, 28 November 2021 it was in stock. Next thing I get an email from Makro that the item is being processed. two days after the item is no longer in stock and my order will be delayed. What kind of ********** business miss leading customers is Makro playing? For such a huge company to conduct itself this way, I have made calls to inquire but no response.

I would like this order resolved as soon as possible this week. Or be refunded to go and purchase this item at a company that knows how to conduct business properly.