MM
Mogoboye M
1 reviews | Active since Sept 2020
29 Sept 2020, 11:02
Poor floor staff
Floor staff is useless. Always on the phones. You ask for something in front of them but they give the wrong one. this happens to me twice in a space of 30 min. Now I'm back queuing to return this thing. Useless. Rate 0
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Makro's replyOfficial
29 Sept 2020, 12:31Good day Mokhele,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we can assure you that this is certainly not the type of service you can expect from any of our stores,
Please leave this with us and we will be in contact with the relevant parties at store to ensure that we put corrective measures in place to better our customer experience.
Thank you for highlighting your concerns with us.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Have a wonderful day ahead.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we can assure you that this is certainly not the type of service you can expect from any of our stores,
Please leave this with us and we will be in contact with the relevant parties at store to ensure that we put corrective measures in place to better our customer experience.
Thank you for highlighting your concerns with us.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Have a wonderful day ahead.
Kind regards
Makro Hellopeter Team
Best regards,
Makro's reply29 Sept 2020, 12:31
Official
Good day Mokhele,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we can assure you that this is certainly not the type of service you can expect from any of our stores,
Please leave this with us and we will be in contact with the relevant parties at store to ensure that we put corrective measures in place to better our customer experience.
Thank you for highlighting your concerns with us.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Have a wonderful day ahead.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we can assure you that this is certainly not the type of service you can expect from any of our stores,
Please leave this with us and we will be in contact with the relevant parties at store to ensure that we put corrective measures in place to better our customer experience.
Thank you for highlighting your concerns with us.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Have a wonderful day ahead.
Kind regards
Makro Hellopeter Team
Best regards,