Poor Feedback

I bought my Asus laptop from Makro about 9 months ago, one day the screen starting given problems by randomly flickering when battery life reaches 50-60%. I took the laptop in for repairs, Makro only called me once in the time the laptop has been in for repairs, and it has been with the repair company for more than a month. The repair company phoned me last week to say they will receive parts on 15.02.2016, it will then take 3 days for repairs. On 17.02.2016, I got a call to say they are now waiting for 2 more parts, and cannot say when I can get back my laptop. They had the laptop for more than a month now, yet my warranty is still running, and I am not using it. I feel they have had the unit for more than a month, now they say but spares have to be imported, well, in that case, I will not buy a laptop that cannot support customers by keeping stock in RSA. Seriously.