MJvR
Mariska Janse van Rensburg
1 reviews | Active since Jan 2016
01 Jan 2016, 11:48
Poor feedback
Hi<br> <br> I bought a patio set on your online store on 23 Dec. On 30 Dec I had no feedback on delivery and phoned the call centre who informed me a specific store didn't have stock and some person was on leave. The call centre agent committed to call me back -which didn't happen. I also left comments on FB, Twitter and your online site. I just want some feedback on when I will reveive my set already paid for more than a week ago. It is much more than the 2-5 working days you committed to and the out of stock excuse is not acceptable as I was never contacted or informed.
Helpful (0)
Replies (1)0
Replies (1)
Makro's replyOfficial
04 Jan 2016, 10:18Hello MariskaJVR,
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Your reference number for this complaint is: ***
Regards
Mmule Moropa
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Your reference number for this complaint is: ***
Regards
Mmule Moropa
Best regards,
Makro's reply04 Jan 2016, 10:18
Official
Hello MariskaJVR,
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Your reference number for this complaint is: ***
Regards
Mmule Moropa
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Your reference number for this complaint is: ***
Regards
Mmule Moropa
Best regards,