JM
Johan M
1 reviews | Active since Feb 2012
27 Aug 2022, 20:08
Poor Delivery Service of Online Order
My problem with Makro is their service when you order something online. I ordered 3 cases (12 x 1,5 liter per case) on the 8th August and up to today, the 27th August the order has not been delivered. Promises have been made but that is all. Watch out, the promises pn the website seems to be all it is, promises!
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Replies (2)JM
Johan M's updateReviewer Update
28 Aug 2022, 17:26Thank you very much. I did not want to go this route but the channels available (WhatsApp, phone in & email) were fruitless. Looking forward to your feedback.
JM
Johan M's update28 Aug 2022, 17:26
Reviewer Update
Thank you very much. I did not want to go this route but the channels available (WhatsApp, phone in & email) were fruitless. Looking forward to your feedback.
JM
Johan M's updateReviewer Update
29 Aug 2022, 17:39Promises were made vis SMS for delivery on Monday, but alas, again this did not happen. Now it was an issue with the unit number at the complex, which was correctly supp**** to Makro. Makro, I am going to make a copy of this correspondence and post it on social media. Either Makro or Laser is not doing it’s job, but since the order is with Makro you are the responsible party. Let's see what the next excuse is going to be!!
JM
Johan M's update29 Aug 2022, 17:39
Reviewer Update
Promises were made vis SMS for delivery on Monday, but alas, again this did not happen. Now it was an issue with the unit number at the complex, which was correctly supp**** to Makro. Makro, I am going to make a copy of this correspondence and post it on social media. Either Makro or Laser is not doing it’s job, but since the order is with Makro you are the responsible party. Let's see what the next excuse is going to be!!