Poor Customer service, mo delivery of goods purchased

*** has terrible customer service. I purchased 2 laptops online which accumulated to 17K on the 15th March 2024. To date I haven't received the laptop's and when I call I am taken from pillar to post. I lost a business opportunity because I didn't have sufficient resources to execute the job as i needed those laptops in order to deliver. Makro doesn't worry about this at all and they never bothered to communicate reasons for the delay before hand. I am the one constantly calling and wanting updates