GT
Gugu T
1 reviews | Active since Oct 2018
04 Nov 2019, 15:59
Poor customer service
Makro’s service is just ridiculous, I’ve ordered a washing machine online from them but I no one knows when it will be delivered, the cape gate store number is never answered and the online national number they clueless as to what’s happening total waste of time, now I have to spend money taking clothes to laundries yet I bought a washing machine which I don’t know where it’s currently stored so ridiculous.
Helpful (0)
Replies (2)0
Replies (2)
Makro's replyOfficial
04 Nov 2019, 16:36Good day Gugu,
Thank you for reaching out to us.
Kindly accept our sincerest apologies for the customer service you have received and the inconvenience this has caused you. We will contact the relevant Online management to urgently assist and the soonest feedback is received, we will contact you.
Kindly be advised that feedback will be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team
Thank you for reaching out to us.
Kindly accept our sincerest apologies for the customer service you have received and the inconvenience this has caused you. We will contact the relevant Online management to urgently assist and the soonest feedback is received, we will contact you.
Kindly be advised that feedback will be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team
Makro's reply04 Nov 2019, 16:36
Official
Good day Gugu,
Thank you for reaching out to us.
Kindly accept our sincerest apologies for the customer service you have received and the inconvenience this has caused you. We will contact the relevant Online management to urgently assist and the soonest feedback is received, we will contact you.
Kindly be advised that feedback will be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team
Thank you for reaching out to us.
Kindly accept our sincerest apologies for the customer service you have received and the inconvenience this has caused you. We will contact the relevant Online management to urgently assist and the soonest feedback is received, we will contact you.
Kindly be advised that feedback will be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team
GT
Gugu T's updateReviewer Update
04 Nov 2019, 16:49Thank you
My issue has been sorted, I’ve received my washing machine!
My issue has been sorted, I’ve received my washing machine!
GT
Gugu T's update04 Nov 2019, 16:49
Reviewer Update
Thank you
My issue has been sorted, I’ve received my washing machine!
My issue has been sorted, I’ve received my washing machine!