Poor customer service by Godfrey

Saturday my son went to makro silverlakes to buy his younger sister a bicycle, when arrived they found out that staff are on strike only few available on the floor Godfrey was one of them.

He told them they can't help him because they are on strike but the question was why the shop not closed.Immediately they phone me about it and I ask them to give him a phone I can speak to him

He spoke to me said they are on strike they can't help my son to assembly the bicycle besides it is not his department, the person responsible with those bicycle is on strike we must come back on Monday or Tuesday ,I ask why is he at work can I speak to his manager he said his manager knock off already,I said who is responsible of closing the shop he said is him and there is nothing he can do he hung up the phone

My son bought the bicycle and he didn't assembly as promised and they couldn't assembly it correctly question is why makro opening their store with staff that cant help customers