Poor Customer service

<p>I complained to makro regarding sugar advertised on their website, which was not available at any store in KZN or online. The mail response stated that somone would respond within 48 hours, I am still waiting. see below</p> <p>Dear Robert,</p> <p>Thank you for your enquiry to Makro via Makro Online. A copy of your enquiry is below for your records, and has been referred to the relevant department. You will be contacted within 48 hours.</p> <p> </p> <p>I have just tried to find out if I can go to either Springfield or Toti stores to buy sugar. GOLDEN PRIDE: 2.5KG WHITE @ R26.00 & 10KG @ R109.95 SUNSHINE SUGAR: 2KG @ R17.95 & 5 KG @ R43.95 & 10KG @ R87.50 ALL BROWN. According to your website neither store has stock of any of the items listed above! WHY ARE THEY OFFERED IF THERE IS NO STOC****!!</p>