1 reviews | Active since Mar 2010
Poor Customer Service
<p>Staff walking around but unable to assist customers,</p> <p>Customer Services cannot help customer find telesales except by giving directions</p> <p>Telesales does not answer phones, and incorrectly loads discount</p> <p>All in all, frustrating & tiring!</p>
Thank you for informing us why our service did not meet with your expectations.
I assure you this is not the standard we train or expect from our team members, as we strive to achieve the highest standard of customer service complaint of this nature are taken very seriously
Please accept our apology for any inconvenience caused.
I believe our Food Manager( Dale Campbell) have been in contact with you and you will notify him directly if there is any other concern.
We hope you will notice changes next time you visit the Springfield branch - your feedback would be much appreciated.
Regards
Mmule Moropa
Thank you for informing us why our service did not meet with your expectations.
I assure you this is not the standard we train or expect from our team members, as we strive to achieve the highest standard of customer service complaint of this nature are taken very seriously
Please accept our apology for any inconvenience caused.
I believe our Food Manager( Dale Campbell) have been in contact with you and you will notify him directly if there is any other concern.
We hope you will notice changes next time you visit the Springfield branch - your feedback would be much appreciated.
Regards
Mmule Moropa