Poor customer service

We got to the counter with my mom looking for minora razor blades and the 3 ladies at the kiosk said they did not know what that was yet there was a brochure mounted on the wall in front of the kiosk advertising the blade and it was written ask the kiosk attendants to assist. The other lady in blue who might have a security says we are not allowed to come around to see the brochure with an attitude as l was trying to show her the product in question. She then says go to the information desk and enquire the l wasted my time calling the lady at the desk to come and see this outrageous behaviour.The lady then showed them the blade,which actually costs 320 and you get such disgusting service. The till slip was written cashier 9. Customer service is everything in the retail industry those girls need customer service training as they are at the kiosk which portrays a convenient service and swift service. But no those ladies made me decide not to go Makro for my shopping again.