Poor Customer Service

If you have a problem with stock of sales in this store and the supervisor is not willing to solve your problem don't bother to ask for the manager. You can only approach the manager through a lady sitting at the customer desk. She will then approach the PA of the manager and if he is willing to see you she will then make an appointment of date and time that the manager can see you !! As if the manager is the majesty king of Makro. Customer service in this store is at most terrible. I told the lady at the customer service desk what my problem was and she just pulled up her shoulders and said she cannot help