MM
Morne M

1 reviews | Active since Nov 2018

01 Nov 2018, 16:19

Poor Customer Service

A month ago I went to Makro Cape Gate to buy a patio set. I was told that they have no chairs and that I would have to wait 7-10 days. Like I said that was a month ago. Last week I had to call them to find out what is happening. Despite having given them all my information ( they have a book where it was written down), The person I spoke to had no idea what I was talking about. he took my details again and to date another week later I have not heard a single word.

I am now so sorry I bought a stove and dishwasher from them about three months ago-wish I could take it back.

This is very disappointing as this is the closest Makro to me, I suppose Game will have to suffice in future.

0
Replies (1)
Makro
Makro's reply06 Nov 2018, 13:06
Official
  Thank you for alerting us on your complaint. Kindly be advised that your complaint has been escalated to the relevant team who will be in contact with you.

Regards

Mbali Makhanya 

Best regards,