PG
Phumzile G
1 reviews | Active since Jan 2024
15 Jan 2024, 16:41
Poor customer service
I ordered from Makro Nov 28 and I haven't received my order since then. No communication nothing. Just when I thought the service couldn't get any worse, my order was dispacted Thursday 11 January. On the same day I received an sms and an email starting 'your delivery was successfully' The driver didn't call me, yet my order has been marked off as delivered and I haven't received it. I have been calling Makro since Thursday. And I have received no help from the customer service agents.
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Replies (1)PG
Phumzile G's updateReviewer Update
16 Jan 2024, 12:03Hi there
This reply proves once again that you are customer centric. Your response does not speak to when I am getting my order. Mind you I have been waiting since 28 Nov 2023.
This reply proves once again that you are customer centric. Your response does not speak to when I am getting my order. Mind you I have been waiting since 28 Nov 2023.
PG
Phumzile G's update16 Jan 2024, 12:03
Reviewer Update
Hi there
This reply proves once again that you are customer centric. Your response does not speak to when I am getting my order. Mind you I have been waiting since 28 Nov 2023.
This reply proves once again that you are customer centric. Your response does not speak to when I am getting my order. Mind you I have been waiting since 28 Nov 2023.
