HK
Henry K
1 reviews | Active since Mar 2021
08 Jul 2025, 17:32
Poor customer care
Poorest service ever. I bought a Defy 555L side by side. First one delivered was badly damaged. Then the driver was missing when he was suppose to return it. They send another one after a huge argument. When wI opened the fridge some of the glass shelving and small basket in the door is missing. Numerous calls to them and that idiotic mentality to say we will look into it and get back to you. Also did send them emails and also mailed the supplier Defy but no feedback from any of them.
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Replies (3)HK
Henry K's updateReviewer Update
18 Jul 2025, 11:31Im still waiting for the update regarding my missing items
HK
Henry K's update18 Jul 2025, 11:31
Reviewer Update
Im still waiting for the update regarding my missing items
HK
Henry K's updateReviewer Update
22 Jul 2025, 17:13So the lies just keeps on rolling in. THE ITEM ADVERTISED AND WHAT CAME OUT OF THE BOX IS DIFFERENT MEANING AS PER YOUR AD THERE IS ITEMS MISSING AND I DID SEND YOU PICTURES OF THAT.
HK
Henry K's update22 Jul 2025, 17:13
Reviewer Update
So the lies just keeps on rolling in. THE ITEM ADVERTISED AND WHAT CAME OUT OF THE BOX IS DIFFERENT MEANING AS PER YOUR AD THERE IS ITEMS MISSING AND I DID SEND YOU PICTURES OF THAT.
HK
Henry K's updateReviewer Update
23 Jul 2025, 08:44If you buy something from Makro then you need to open the products before the drivers leave your place as you will surely get damaged items and there will definately be missing items as well because we stay in SA where there is zero to none good shops or customer care out there and then you will hear hundreds of lies from these people. But I will go on and on until I get what was advertised and whats missing.
HK
Henry K's update23 Jul 2025, 08:44
Reviewer Update
If you buy something from Makro then you need to open the products before the drivers leave your place as you will surely get damaged items and there will definately be missing items as well because we stay in SA where there is zero to none good shops or customer care out there and then you will hear hundreds of lies from these people. But I will go on and on until I get what was advertised and whats missing.