JA
John A

1 reviews | Active since Aug 2022

04 Aug 2022, 11:32

Poor Communication and Follow Up

Regarding Online order # MAK*** , I cancelled the order before it was sent. But it was sent by Makro anyway. I phoned Makro and they said I must refuse delivery, which I did. Since then I have contacted Makro Care Team and Makro Online Support by email several times to find out the progress of the refund, and they have promised to get back to me but they never do. I want my refund of R2699.

0
Replies (4)
JA
John A's update05 Aug 2022, 11:35
Reviewer Update
STILL NO ACTION ON THE PART OF MAKRO.
JA
John A's update05 Aug 2022, 13:05
Reviewer Update
STILL NO ACTION FROM MAKRO.
JA
John A's update08 Aug 2022, 13:24
Reviewer Update
WAITING FOR FEEDBACK- PLEASE PROVIDE FEEDBACK BY MONDAY 6PM.
JA
John A's update08 Aug 2022, 16:44
Reviewer Update
I got my refund.