WZ
Willem Z
1 reviews | Active since Sept 2012
29 Dec 2019, 19:11
Poor app
Makro credit has a very poor app. You can not login to the app when you get a new phone because you are already registered on your old phone.
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Replies (1)
Makro's replyOfficial
04 Jan 2020, 11:52Good day Willlem
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
Kindly note that we have received your complaint and we assure you that we will have it addressed with relevant personnel and our website developers so that our customers don't have to encounter similar challenges whenever they use our apps. This will also assist us in ensuring that we put the corrective measures in place to better our customer experiences with any of our Makro platforms.
Once again we do apologize for the inconvenience caused and the unpleasant experience.
Hope you find the above in order.
Kind regards
Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
Kindly note that we have received your complaint and we assure you that we will have it addressed with relevant personnel and our website developers so that our customers don't have to encounter similar challenges whenever they use our apps. This will also assist us in ensuring that we put the corrective measures in place to better our customer experiences with any of our Makro platforms.
Once again we do apologize for the inconvenience caused and the unpleasant experience.
Hope you find the above in order.
Kind regards
Hellopeter Team
Best regards,
Makro's reply04 Jan 2020, 11:52
Official
Good day Willlem
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
Kindly note that we have received your complaint and we assure you that we will have it addressed with relevant personnel and our website developers so that our customers don't have to encounter similar challenges whenever they use our apps. This will also assist us in ensuring that we put the corrective measures in place to better our customer experiences with any of our Makro platforms.
Once again we do apologize for the inconvenience caused and the unpleasant experience.
Hope you find the above in order.
Kind regards
Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
Kindly note that we have received your complaint and we assure you that we will have it addressed with relevant personnel and our website developers so that our customers don't have to encounter similar challenges whenever they use our apps. This will also assist us in ensuring that we put the corrective measures in place to better our customer experiences with any of our Makro platforms.
Once again we do apologize for the inconvenience caused and the unpleasant experience.
Hope you find the above in order.
Kind regards
Hellopeter Team
Best regards,