POOR AND PATHETIC CUSTOMER SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!

With great anticipation my daughter purchased at TV and XBox on the Black Friday sales at Makro online, her first purchases bought at 00h05 on Black Friday. 5-7 days for delivery was the first responses to delivery dates, that became 7-10 days later on, then that became 10 working days later on which has come and gone.......Every time one phone, then there is a different story.....various visits to the store in Alberton where it was bought turned to nothing, hundreds of calls to the National Call Centre produced hundreds of different answers, emails to store never gets answered.......NOBODY AT MAKRO CAN TELL ME WHEN SHE WILL RECEIVE HER GOODS...NOBODY!!!!!!!!!!!! What started as excitement has turned into a nightmare, all we here is ..."you can cancel the order"....IS THAT HOW YOU TREAT YOUR CUSTOMERS MAKRO???? IS THIS YOUR MOTTO??? IS THIS BUSINESS ETHICS??.......PATHETIC Customer relations if you ask me....even driving to the Branch in Alberton a couple of times at great expense still did not result in anyone being able to just GIVE US A DEFINITE DATE??? JUST SORT HER ORDER OUT, DO NOT SELL MERCHANDISE ON SALES DAYS THAT YOU CANNOT SUPPLY TO CUSTOMERS ON TIME!!!!!!!!!!!