Poor and dishonest service

<p>I recently purchased an item online, including delivery. The item was supposed to have been dispatched from Makro Cape Gate. </p> <p>I contacted them on the 02/02/17 and was assured of delivery that day. I was told that the van was not far away and I should receive it within the hour. I ensured that I was available to accept the delivery. </p> <p>2hrs later I called again and spoke to Patrick Aiden and was told that they could not deliver that day, but I was assured that it would arrive the next day. I was not available and advised that my Housekeeper would be available till 3pm the next day -03/02/17 . She stayed till 0330pm, security advised me that no delivery van arrived. </p> <p>Makro has shown that they cannot complete in the online sales sector. Online sales are supposed to create convenience! </p> <p>Mr C Le Chat </p> <p>MAK309750</p> <p> </p>