Poor and disgusting customer service

Placed an online order on Monday the 5th May 2025 delivery date shows Friday 9th May called the call center numerous times for the manager or team leader to call me back but no response. Spoke to 3 different agents the last person was Lungile Nkahle in customer service refuses to let me speak to her manager or team leader. Such incompetence for staff working at such a big retail store. The customer service is pathetic, poor and disgusting.