1 reviews | Active since Jun 2013
Please remove default
I had an account with Makro/RCS that was handed over to MDB Attorneys in 2014. I paid up this account June 2015. A paid up letter was only issued to me in June 2015, however they have STILL not removed my adverse listing from the 3 credit bureaus. This adverse listing must be removed immediately or I will lodge a complaint with the NCR. I have my paid up letter..... why is it taking long to remove the adverse listing? AND DO NOT DARE TELL ME THAT YOU CANNOT REMOVE THE ADVERSE LISTING. YOUR COMPANY HAS THAT MANDATE. Once an account is paid up and a paid up letter is issued, you can remove the listing. It is just negligence and laziness on your compay's side that my adverse default listing is not updated. And i'm NOT referring to the status being updated as PAID UP!!! I'm referring to the default being REMOVED!!!
Thank you for taking time to contact us.
RCS, is the credit provider, who underwrites our Credit Card. They are a registered credit provider in South Africa and as such have to comply with all NCA Rules and Regulations as required by law. RCS will be in a much better position to answer your questions relating to your query. Please do not hesitate to contact our Customer Service Department telephonically on *** or via e-mail ***
Regards
Makrocare
Best regards,
Thank you for taking time to contact us.
RCS, is the credit provider, who underwrites our Credit Card. They are a registered credit provider in South Africa and as such have to comply with all NCA Rules and Regulations as required by law. RCS will be in a much better position to answer your questions relating to your query. Please do not hesitate to contact our Customer Service Department telephonically on *** or via e-mail ***
Regards
Makrocare
Best regards,
