Please note the Seller does not have stock for this order, we need to cancel and refund.

19 Sept 21:20 Email from Makro : "Your payment is confirmed Your order has been confirmed and we are working on it. We will let you know when the order is ready for delivery or collection. Order : MAK***"

25 Sep 2022 13:00 Call Makro talked to Charlotte - when can I expect delivery? "Yes sir, I can see your order on the system. Expect a call in this week"

26 Sept. Email 8:38 From Makro "Your order MAK*** is being packed"

26 Sept 16:51 Email from Makro "Your refund request ***2 has been successfully refunded."

26 Sept 17:34 Email from me to Makro "I DID NOT CANCEL THIS ORDER!!!! I talked to then helpline on 24 September, and confirmed delivery for 27 Sep."

Answer: "Please note the Seller does not have stock for this order, we need to cancel and refund. Item in question : 3kVA 2.5 kWh Lithium Compact Power... Tshepang Mokoena (Makro Care) *** via zendesk.com "

So from 19 to 26 September (Monday to Monday) nobody thought.. Uhm, oops, maybe we need to give this guy a call - we have no more of these items?????

This online shop is really not very well thought out. I KNOW I took the last one, after that the order could not be found on the system. But, how is it possible that you take my 40K, hang on to it for a week, and then email me late (16:51) the afternoon and tell me - sorry we're out of stock - no other option than to give me back my money. What about - Sir, sorry, we need to search/investigate what happened to that last item, and we will get a new one a.s.a.p

Why do I think some staff member stole it? He paid for it, but he stole it, since it was mine from 19 Sept!!!!