please listen to it yourself.

I'm trying since the 20/05/2019 ……..67 days until today to get an answer out of you on what happening on my ***** case that happened on my account in Pretoria and I'm based in Nelspruit... You asked me to open a case with the police and get an avadavat and must emailed it ASAP to you...…My parts was done and ever since 20/05/2019 you are not available to help , your telephones lines is a disaster you hang on for hours before someone helps you and then eventually you get cut of or the person on the other side says …sorry wrong department..... I have left numerus messages and as per promise some one will phone me back ASAP from you ***** department but until today nothing at all.....as per your phone voice when you phone your Makro line …please listen to it yourself. Your experience is Important to us.....sad to say IT IS NOT. Every month the account is been paid not a problem you have your money but you are doing nothing about my money that was removed and used out of the account for someone ells benefit of creating ***** with my card. (what about my protection plan) I will pay the account until I get to the outstanding balance of the ***** and not pay it then you can do what ever you want to.....I will not support the store at all and I will tell everyone about your BAD Customer Experience - start living up to your promises of giving important customer services.