SS
Siphosethu S

1 reviews | Active since Jul 2023

13 Jul 2023, 11:16

Please do something Makro Ottery

I bought an item at Makro online 14May 2023 due to poor delivery service I could not get my item I asked for refund until today I keep on calling them and they not being helpful at all finance department they need to be all fired refund that takes 2 mnths

0
Replies (1)
Makro
Makro's reply14 Jul 2023, 09:46
Official
 Good day Siphosethu,
 
It has come to our attention that a refund is due to you.
 
Please confirm that we can go ahead and refund this either by EFT.
 
Refunds are processed within 5-7 working days.
 
EFT
 
1. ID number (not a copy of the ID) OR company registration number
 
2. Complete the below:
 
CUSTOMER BANKING DETAILS
 
BANK :
 
ACCOUNT HOLDER NAME:
 
ACCOUNT HOLDER ID OR COMPANY/CC REGISTRATION/NPO NUMBER:
 
ACCOUNT NUMBER:
 
BRANCH CODE: 

Once again, we apologize for the inconvenience caused throughout your journey with us.
 
I hope you find the above in order.

Kind Regards,
Makro Hellopeter Team

Best regards,