1 reviews | Active since Aug 2011
Please change courier companies.
Makro. you guys seriously need to look at the issues im having with DPD laser. you guys are ruining my brand on your store. Customers order, and your couriers from DPD just doesn't show up. I have had Makro orders canccled now alreayd due to DPD not collecting orders for over 2 weeks. And now i have more orders, and then same issue is happening again. I dont know whats wrong with you guys there, but i would change courrier companies right away.
Hi Joe,
Thank you for notifying us about this matter.
We sincerely apologize for the ongoing problems you have encountered with our courier partner, DPD Laser, and for the impact this has had on your business.
We understand how frustrating it is to have orders cancelled due to parcel collection delays, particularly when this issue happens repeatedly.
We have forwarded your feedback to the Marketplace team in order to improve our services.
We apologize for the inconvenience and appreciate you bringing this to our attention.
Kind regards,
Makro Social Media Team
Hi Joe,
Thank you for notifying us about this matter.
We sincerely apologize for the ongoing problems you have encountered with our courier partner, DPD Laser, and for the impact this has had on your business.
We understand how frustrating it is to have orders cancelled due to parcel collection delays, particularly when this issue happens repeatedly.
We have forwarded your feedback to the Marketplace team in order to improve our services.
We apologize for the inconvenience and appreciate you bringing this to our attention.
Kind regards,
Makro Social Media Team