DW
Damian W

1 reviews | Active since Mar 2009

13 Jun 2017, 20:17

placed an online order on 21/05, still not delivered

<p>I placed an order for two memory modules on 21/05, later I received an email stating that you were having warehouse problems.</p> <p> </p> <p>I called over a week ago to follow up and was assured that they would get back to me, no such thing happened. The order has now been ready to deliver for several days.</p> <p> </p> <p>unfortunaley the first and last time I'll use your online platform, compared to takealot, you are a distant last ito service and support.</p> <p> </p> <p>Please arrange for delivery of my package soonest.</p> <p> </p>

0
Replies (2)
Makro
Makro's reply14 Jun 2017, 08:40
Official

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.


Regards
Mbali Makhanya

Makro
Makro's reply17 Jul 2017, 12:28
Official

Good day,

Thank you for your complaint and apologies for the inconvenient caused. I understand that the store has been in-contact with you and the issue is now resolved.

Regards

Mbali Makhanya