JL
J L

1 reviews | Active since May 2017

17 May 2017, 10:54

Pickpocketed in Makro Ottery Store

<p>My Best friend got pick pocketed of her brand new mobile phone in the Makro Ottery store on the weekend. They have the CCTV that shows where, when, who, how BUT Makro Ottery Mgt refuse to release this footage to us in order to pursue this matter with the authorities. Come on Makro Ottery, why are you protecting ********* and not helping the helpless and innocent customers that shop weekly at your store. Do we need body guards at our sides the next time we come to your store?!</p>

0
Replies (3)
Makro
Makro's reply18 May 2017, 10:41
Official

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.


Regards
Mbali Makhanya

Makro
Makro's reply03 Jul 2017, 15:18
Official

Thank you for your complaint and I am glad that your bad experiment has turned into good. Please accept or apologies for the delay in your delivery.

Regards

Mbali Makhanya

Makro
Makro's reply05 Jul 2017, 14:58
Official

Good day,

Apologies for the wrong response on your complaint . I understand that the store has been in-contact with you and the issue is now resolved.

Regards

Mbali Makhanya