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Natatia N
1 reviews | Active since Dec 2024
01 Dec 2024, 07:32
Phone return
Hi please help..I returned a phone at Makro at Nelspruit near Riverside,,the told I will get a call in two weeks till to this date. I explained I needed the phone for school purposes , skul are even closed without no phone after seeling me thier phone which freezes within 2 days of purchase..please help I need my phone back I had to go home without my phone so i will have to spemd extra to go back in case iam called in a matter of when ..it's an A15 model...
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Makro's replyOfficial
04 Dec 2024, 12:30Hi Natatia,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We've tried to contact you on ***, however you were not available.
Please assist and provide us with the return ID or your card number used for the purchase in order for us to refer the matter to the relevant, however, should you require immediate updates on the matter, please follow with the store for assistance.
Nelspruit: *** / ***
Please note do not select any options upon calling the store, kindly hold the line until a representative respond.
Our sincere apologies for any inconvenience caused, and we hope that everything mentioned above is in order.
Regards,
Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A division of MASSMART Holdings Limited
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We've tried to contact you on ***, however you were not available.
Please assist and provide us with the return ID or your card number used for the purchase in order for us to refer the matter to the relevant, however, should you require immediate updates on the matter, please follow with the store for assistance.
Nelspruit: *** / ***
Please note do not select any options upon calling the store, kindly hold the line until a representative respond.
Our sincere apologies for any inconvenience caused, and we hope that everything mentioned above is in order.
Regards,
Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A division of MASSMART Holdings Limited
Best regards,
Makro's reply04 Dec 2024, 12:30
Official
Hi Natatia,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We've tried to contact you on ***, however you were not available.
Please assist and provide us with the return ID or your card number used for the purchase in order for us to refer the matter to the relevant, however, should you require immediate updates on the matter, please follow with the store for assistance.
Nelspruit: *** / ***
Please note do not select any options upon calling the store, kindly hold the line until a representative respond.
Our sincere apologies for any inconvenience caused, and we hope that everything mentioned above is in order.
Regards,
Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A division of MASSMART Holdings Limited
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We've tried to contact you on ***, however you were not available.
Please assist and provide us with the return ID or your card number used for the purchase in order for us to refer the matter to the relevant, however, should you require immediate updates on the matter, please follow with the store for assistance.
Nelspruit: *** / ***
Please note do not select any options upon calling the store, kindly hold the line until a representative respond.
Our sincere apologies for any inconvenience caused, and we hope that everything mentioned above is in order.
Regards,
Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A division of MASSMART Holdings Limited
Best regards,