SN
Shalene N
1 reviews | Active since Jun 2019
28 Jun 2019, 16:26
Phone cant take a week for activation
My husband bought me a phone through employee benefits, we received the phone last week Thursday on the 20/06/19. Today is the 28/06/19 and the phone is still not activated as the administration does not know how to ask vodacom to take off a sim lock. I never expected such poor service from makro.
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Makro's replyOfficial
29 Jun 2019, 11:55Good day Shalene,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the inconvenience this has caused you. We will contact our stores department manager and other necessary managers to assist in this regard. As soon as feedback is received, we will contact you.
We do humbly apologise for this and we are working to get this sorted out.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the inconvenience this has caused you. We will contact our stores department manager and other necessary managers to assist in this regard. As soon as feedback is received, we will contact you.
We do humbly apologise for this and we are working to get this sorted out.
Kind Regards,
Makro Hellopeter Team
Makro's reply29 Jun 2019, 11:55
Official
Good day Shalene,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the inconvenience this has caused you. We will contact our stores department manager and other necessary managers to assist in this regard. As soon as feedback is received, we will contact you.
We do humbly apologise for this and we are working to get this sorted out.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the inconvenience this has caused you. We will contact our stores department manager and other necessary managers to assist in this regard. As soon as feedback is received, we will contact you.
We do humbly apologise for this and we are working to get this sorted out.
Kind Regards,
Makro Hellopeter Team