SK
Sizwe K

1 reviews | Active since Nov 2017

31 Mar 2020, 14:18

Phenomenal Cape Gate Online services staff

I had an issue with the online page. When selecting the Montegue Gardens branch I was directed to Cape Gate (which is much further away) ontop of that my order was incomplete and was missing some items due to the online page issues.

I spoke to the online team in Cape Gate & everything was smooth sailing, I could tell the team was in constant pressure from other calls but I was treated like the only one. Keep up the great work - looking forward to purchasing from Makro once again.

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Replies (1)
Makro
Makro's reply31 Mar 2020, 14:23
Official
Good day Sizwe, 

Thank you for your review on our Hellopeter platform. 

We really appreciate the time you have taken to write such a good review and we are happy to read that you had a pleasant experience at our Makro branch. 

We will certainly make them aware that they have made a very good impression on you and they should keep up the good work!

Thank you again and we hope you have a lovely day further.

Kind regards,
Makro Hellopeter Team