perthetic service

<p>i purchased a defy fridge from makro last week sunday the 3rd of June which was deliverd on tuesday the 6th of june i am honestly not happy with the fridge first of all the water dispensar works when it wants to and secondly where the water dispensar fits in it is cracked and ridged around the edges i phoned makro they said it is normal it certinally does not look normal to me!!how can a brand new fridge have cracks and ridges????i even phoned defy they did advise me that this is not normal.</p> <p>i have the fridge for two days now and no one has contacted me i keep trying to contact Makro they keep transfering me to the wrong people, there is no one who can help me there.</p> <p>i paid alot of money for this fridge to recieve perthetic service and a fridge that is in the state that it is in is actually perthetic</p> <p> </p> <p> </p>