mJ
maqbool J
1 reviews | Active since Jul 2013
06 Aug 2020, 18:12
pensioners discount.... Makro want you to go. into stores!!
trying to purchase online but my pensioners discount doesn't seem to get processed must i travel to store to buy, what's the point of online if you can't buy
Helpful (0)
Replies (2)0
Replies (2)
Makro's replyOfficial
07 Aug 2020, 09:25 Good day Maryna,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind Regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind Regards
Makro Hellopeter Team
Makro's reply07 Aug 2020, 09:25
Official
Good day Maryna,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind Regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind Regards
Makro Hellopeter Team
mJ
maqbool J's updateReviewer Update
07 Aug 2020, 13:11having just got off the phone with customer services they say that the pensioners discount is not something they offer online but only in stores
they quoted that they are happy for the old ,frail and vulnerable to visit stores to get their discount at this time of lock down instead of offering to help or assist via online portal
pathetic from this retailer
i would boycott!
they quoted that they are happy for the old ,frail and vulnerable to visit stores to get their discount at this time of lock down instead of offering to help or assist via online portal
pathetic from this retailer
i would boycott!
mJ
maqbool J's update07 Aug 2020, 13:11
Reviewer Update
having just got off the phone with customer services they say that the pensioners discount is not something they offer online but only in stores
they quoted that they are happy for the old ,frail and vulnerable to visit stores to get their discount at this time of lock down instead of offering to help or assist via online portal
pathetic from this retailer
i would boycott!
they quoted that they are happy for the old ,frail and vulnerable to visit stores to get their discount at this time of lock down instead of offering to help or assist via online portal
pathetic from this retailer
i would boycott!