PC issues - faulty laptop and BAD service

1. Makro cannot seem to work their telephones. After being on hold for 10 minutes they hang up. Not rocket science to get someone working your switchboard! After being on hold the second time for over 15 minutes I was told that someone will have to call me back. This is NOT customer service. <br> <br> 2. I purchased a brand new laptop from Makro and less than 3 months later it crashed. <br> I returned it and they \repaired"the problem. Now my laptop is so slow I cant even work on it. When I buy a brand new laptop from somewhere like Makro I expect it not to be faulty. And if it is"