IV
Innocent V
1 reviews | Active since Feb 2024
16 Feb 2024, 11:09
Payment query
<div>I paid for fridge online, money was deducted from my account but unfortunately not on my order. I phoned them several times and no feedback was offered after 5 days of calling</div>
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Innocent V's updateReviewer Update
19 Feb 2024, 08:26Manager Mario and one of your team assured me that by latest today Monday my order must be confirmed but still nothing is done. I just phoned your national line and spoke to Naphry, I asked her to speak to manager Mario, it's frustrating that after put on hold for about 5minutes i was told he is busy with something. I use my airtime to follow up for an order I paid and it's frustrating keeping on spending money on airtime. By the time I will get help I will be spending a lot. Please treat my request as a matter of urgency, why is it so difficult to allocate funds for a payment made 7 days ago.
IV
Innocent V's update19 Feb 2024, 08:26
Reviewer Update
Manager Mario and one of your team assured me that by latest today Monday my order must be confirmed but still nothing is done. I just phoned your national line and spoke to Naphry, I asked her to speak to manager Mario, it's frustrating that after put on hold for about 5minutes i was told he is busy with something. I use my airtime to follow up for an order I paid and it's frustrating keeping on spending money on airtime. By the time I will get help I will be spending a lot. Please treat my request as a matter of urgency, why is it so difficult to allocate funds for a payment made 7 days ago.