PAY MAKRO ONLINE AND THEY NEVER DELIVER

I HAVE PHONED!!! I HAVE EMAILED!!! AGAIN AND AGAIN AND AGAIN AND AGAIN!!!!! NO ONE EVER ****ING RESPONDS OR CARES!!!!!!!!!!!!! I ordered a fridge and freezer online through the MAKRO website which STILL states 2-5 working days for delivery!! The order was placed and confirmed with payment on 29 October!!!!

This is now the 14th WORKING DAY SINCE THEN!! NOTHING!!!!!! ALL THATS HAPPENED IS THEY STILL HAVE MY MONEY!!! NO ONE CAN HELP WHEN I KEEP CALLING AND NOT ONCE HAVE THEY EVERY REP**** TO MY EMAILS!!!!

I DEMAND A REFUND AND WANT TO CANCEL THE PURCHASE!!! I WILL NOT SIGN FOR THE ITEMS!! I WANT MY MONEY BACK THAT YOU HAVE BEEN SITTING WITH SINCE LAST MONTH!!! I ALSO WANT THE INTEREST I COULD HAVE EARNED ON MY ONEY THAT YOU STILL HAVE!!! I WANT MY MONEY BAC****!!!