pR
prabhakar R
1 reviews | Active since Aug 2012
12 Dec 2019, 09:39
Pathetic Service - Online purchase not delivered but makro web site saying is has been delivered
I brought xbox online on 2nd December still not received my order but makro web site showing status it has been delivered - when i call makro no response and i send couple of email no response - please assist me asap. Online order #MAK***.
Waybill Number WD74-JHB-031219-D1-CY5SB8G External / Order ID MAK***/M10/000 Unique Order ID Cy5SB89P5g297iXNjV8R3X*** Assigned Driver Clement Assigned Timestamp 03 December 2019 19:03
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Replies (2)pR
prabhakar R's updateReviewer Update
13 Dec 2019, 10:09Still, no feedback - trying to contact no response - Makro don't want respond - still order showing as delivered but i did not receive.
Makro CALL ME URGENT ***
Makro CALL ME URGENT ***
pR
prabhakar R's update13 Dec 2019, 10:09
Reviewer Update
Still, no feedback - trying to contact no response - Makro don't want respond - still order showing as delivered but i did not receive.
Makro CALL ME URGENT ***
Makro CALL ME URGENT ***
Makro's replyOfficial
14 Dec 2019, 11:17Good day
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please kindly not that we have received your query and we are dealing with it internally with relevant departmental managers.
We will relay back to you wit feedback within a period of 24 to 48 hours.
Once again we apologise for the inconveniences caused herein.
Hope the above is in order
Kind Regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please kindly not that we have received your query and we are dealing with it internally with relevant departmental managers.
We will relay back to you wit feedback within a period of 24 to 48 hours.
Once again we apologise for the inconveniences caused herein.
Hope the above is in order
Kind Regards
Makro Hellopeter Team
Makro's reply14 Dec 2019, 11:17
Official
Good day
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please kindly not that we have received your query and we are dealing with it internally with relevant departmental managers.
We will relay back to you wit feedback within a period of 24 to 48 hours.
Once again we apologise for the inconveniences caused herein.
Hope the above is in order
Kind Regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please kindly not that we have received your query and we are dealing with it internally with relevant departmental managers.
We will relay back to you wit feedback within a period of 24 to 48 hours.
Once again we apologise for the inconveniences caused herein.
Hope the above is in order
Kind Regards
Makro Hellopeter Team