1 reviews | Active since Feb 2011

16 Feb 2019, 17:58

Pathetic service once again at Makro

I noticed an adverti*****t for a Notebook for R16499.00. On the 16/02/19 at 15H30 I went to the Woodmead store to purchase. After wondering around the Computers and Electronics section for 20 minutes I approached a group of about 10 assistants chatting amongst themselves and asked for some help. My request was ignored and I was further frustrated when one of the gentlemen proceeded to say "hello how are you" to everything I said. In a country where there is a 27% unemployment rate is this the best Makro can do ?

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Replies (1)
Makro
Makro's reply17 Feb 2019, 09:22
Official
 Good Day Kevin
 
Thank you for bringing this matter to our attention.
 
I'm sorry for the experience you had and for the service received. I can understand the urgency to have this issue resolved as fast as possible.
 
I will be giving you a call shortly with regards to this.
 
Kind Regards
Tebogo Koitsioe