Pathetic service once again at Makro
I noticed an adverti*****t for a Notebook for R16499.00. On the 16/02/19 at 15H30 I went to the Woodmead store to purchase. After wondering around the Computers and Electronics section for 20 minutes I approached a group of about 10 assistants chatting amongst themselves and asked for some help. My request was ignored and I was further frustrated when one of the gentlemen proceeded to say "hello how are you" to everything I said. In a country where there is a 27% unemployment rate is this the best Makro can do ?
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Replies (1)Makro's replyOfficial
17 Feb 2019, 09:22 Good Day Kevin
Thank you for bringing this matter to our attention.
I'm sorry for the experience you had and for the service received. I can understand the urgency to have this issue resolved as fast as possible.
I will be giving you a call shortly with regards to this.
Kind Regards
Tebogo Koitsioe
Thank you for bringing this matter to our attention.
I'm sorry for the experience you had and for the service received. I can understand the urgency to have this issue resolved as fast as possible.
I will be giving you a call shortly with regards to this.
Kind Regards
Tebogo Koitsioe
Makro's reply17 Feb 2019, 09:22
Official
Good Day Kevin
Thank you for bringing this matter to our attention.
I'm sorry for the experience you had and for the service received. I can understand the urgency to have this issue resolved as fast as possible.
I will be giving you a call shortly with regards to this.
Kind Regards
Tebogo Koitsioe
Thank you for bringing this matter to our attention.
I'm sorry for the experience you had and for the service received. I can understand the urgency to have this issue resolved as fast as possible.
I will be giving you a call shortly with regards to this.
Kind Regards
Tebogo Koitsioe
