1 reviews | Active since May 2017

06 May 2017, 17:07

Pathetic Service Makro Springfield

<p>Bought a tv in November, nd it broke within a year! Sent it back to Makro and they basically told me it has to wait for a technician to ASSESS it then we wait again for weeks without a tv. I will never buy from makro again! So much for cunsumer rights! This Lester carrington basically told me they have 66000 customers so what's so special about me?! I know for a fact I have a right to return goods and be refunded or given a new device. </p>

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Replies (2)
Makro
Makro's reply08 May 2017, 08:17
Official

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.


Regards
Mbali Makhanya

Makro
Makro's reply09 May 2017, 15:56
Official

Good day,

I understand that our Springfield store has been in-contact with you and the issue is now resolved.

Regards

Mbali Makhanya