BN
Bela N
1 reviews | Active since Apr 2021
02 Dec 2024, 10:23
Pathetic Service From Makro Once Again
Makro is at it again! My order was confirmed on the 26th of November. Delivery was scheduled for 28th November. Order has still not arrived and when I called the Customer Care number, I was told that I should contact Makro Woodmead, the store that is facilitating the order. First time I called Woodmead, I was left to hold endlessly for the online team until I had to drop. Now the calls are just not going through. SO WHAT HAPPENS NOW????????
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Bela N's updateReviewer Update
05 Dec 2024, 19:13So this is really ridiculous. After spending so much time calling and being put on hold and for the longest time not even going through, I managed to speak to someone who escalated the matter and was told my delivery would be today. I even received an email stating that my delivery would be today between 9am and 6pm. It's after 7pm now and I'm sure everybody has gone home. What exactly is happening?? Who are you speaking to bcoz at this point, everyone on social media is complaining about Makro. There's a huge problem!!!!
BN
Bela N's update05 Dec 2024, 19:13
Reviewer Update
So this is really ridiculous. After spending so much time calling and being put on hold and for the longest time not even going through, I managed to speak to someone who escalated the matter and was told my delivery would be today. I even received an email stating that my delivery would be today between 9am and 6pm. It's after 7pm now and I'm sure everybody has gone home. What exactly is happening?? Who are you speaking to bcoz at this point, everyone on social media is complaining about Makro. There's a huge problem!!!!