RE
Rachel E

1 reviews | Active since Apr 2021

06 Dec 2023, 15:35

PATHETIC SERVICE FROM MAKRO GERMISTON & CUSTOMER CARE CENTER.

Placed an order for our company on 27 November 2023. Received the invoice on 28 November, BUT have not received delivery of my order yet. I have been phoning the store, Makro Germiston, on Monday the 4th, Tuesday the 5th and today, the 6th of December. Every time it takes between 25 to 35 minutes BEFORE they answer the call and then they take my details and say they will investigate and call me back. NO feedback whatsoever. I've phoned the business call center as well as the customer care call center on the 5th and the 6th of December just so they can tell me they will investigate and phone me back. I've HAD it with the pathetic service from Makro. In my personal capacity I will NEVER buy from them, I wish I did not have to deal with them from a business point. ABSOLUTELY PATHETIC!!!!!

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