MS
Morne S
1 reviews | Active since Aug 2020
13 Oct 2021, 18:39
Pathetic service from Makro
Ordered items online which has not been delivered on the allocated time i was assured. Calling their call center i have spoken to 4 different operators all 4 give me different days and times of delivery. Even received an email to say my order has been delivered and still no delivery. Shocking service and who knows if i will every get my order
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Replies (1)
Makro's replyOfficial
14 Oct 2021, 12:53Good day Morne,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with alongside relevant departmental personnel from our store and we will relay urgent feedback on the delivery of your online order.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with alongside relevant departmental personnel from our store and we will relay urgent feedback on the delivery of your online order.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply14 Oct 2021, 12:53
Official
Good day Morne,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with alongside relevant departmental personnel from our store and we will relay urgent feedback on the delivery of your online order.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with alongside relevant departmental personnel from our store and we will relay urgent feedback on the delivery of your online order.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team