DL
Dean L
1 reviews | Active since Oct 2019
09 Oct 2019, 11:44
Pathetic service from cashiers.
So I went to Makro Wonderboom 04/10/2019 at 16:00, just to quickly get one thing I needed. So I use the express till, which is suppose to be quick. Well you seriously need to do something about your staff here. Pathetic!!!
I was 5th in the row of the "express" till, and I stood there for 20 minutes before getting to a till. All this becasue they stand and chat, laughs all around, and then packs up and leaves. No one to replace them or anything. Person infront even asked someone there what is going on, and they just pulled up their shoulders and walked away. NO customer service. What a waste of time....
I will think 5 times before visiting this store again.
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Makro's replyOfficial
09 Oct 2019, 11:58Good day Dean,
Thank you for reaching out to us and bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. We do not under any circumstances, condone such treatment of our customers and will contact the stores management to assist in this matter.
We will contact you with feedback within 48 hours.
Again, we do humbly apologize and hope you have a lovely day further.
Kind Regards,
Makro Hellopeter Team
Thank you for reaching out to us and bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. We do not under any circumstances, condone such treatment of our customers and will contact the stores management to assist in this matter.
We will contact you with feedback within 48 hours.
Again, we do humbly apologize and hope you have a lovely day further.
Kind Regards,
Makro Hellopeter Team
Makro's reply09 Oct 2019, 11:58
Official
Good day Dean,
Thank you for reaching out to us and bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. We do not under any circumstances, condone such treatment of our customers and will contact the stores management to assist in this matter.
We will contact you with feedback within 48 hours.
Again, we do humbly apologize and hope you have a lovely day further.
Kind Regards,
Makro Hellopeter Team
Thank you for reaching out to us and bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. We do not under any circumstances, condone such treatment of our customers and will contact the stores management to assist in this matter.
We will contact you with feedback within 48 hours.
Again, we do humbly apologize and hope you have a lovely day further.
Kind Regards,
Makro Hellopeter Team