rr
renchia.taylor renchia.taylor

1 reviews | Active since Jun 2017

29 Dec 2020, 15:59

Pathetic service for account holder. Rather drive to Montague Gardens.

As brilliant as the service from Makro Montague Gardens is, so absolutely pathetic is the service from the Cape Gate branch. We as a company opened an account, but apparently although it works at Montague Gardens, Cape Gate doesn't recognize it. Really poor customer service.

0
Replies (1)
Makro
Makro's reply29 Dec 2020, 16:08
Official
Good day Renchia,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs. 

Once again, we do apologize for the inconvenience caused throughout your journey with us. 

Hope you find the above in order. 

Have a wonderful day. 

Kind regards
Makro Hellopeter Team