KS
Katlego S
1 reviews | Active since Aug 2017
25 Sept 2019, 17:03
Pathetic service
I bought a fridge from them and they have their own delivery company which has a pathetic service as I have been waiting for me to call back with no luck, when I try to call them they keep on hanging up the call. THE SERVICE IS UTTER PATHETIC!!! do your selves a favour and get yourself a favour
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Makro's replyOfficial
26 Sept 2019, 10:59Good day Katlego,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. Please be advised that we just tried calling you to get further information needed to assist you, like your card number and the store you purchased from, to no avail. We will send you an email so you can provide these details.
The soonest these detail are provided, the soonest we can contact the relevant management to assist and when feedback is relayed, we will contact you.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. Please be advised that we just tried calling you to get further information needed to assist you, like your card number and the store you purchased from, to no avail. We will send you an email so you can provide these details.
The soonest these detail are provided, the soonest we can contact the relevant management to assist and when feedback is relayed, we will contact you.
Kind Regards,
Makro Hellopeter Team
Makro's reply26 Sept 2019, 10:59
Official
Good day Katlego,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. Please be advised that we just tried calling you to get further information needed to assist you, like your card number and the store you purchased from, to no avail. We will send you an email so you can provide these details.
The soonest these detail are provided, the soonest we can contact the relevant management to assist and when feedback is relayed, we will contact you.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. Please be advised that we just tried calling you to get further information needed to assist you, like your card number and the store you purchased from, to no avail. We will send you an email so you can provide these details.
The soonest these detail are provided, the soonest we can contact the relevant management to assist and when feedback is relayed, we will contact you.
Kind Regards,
Makro Hellopeter Team