Pathetic Service

My delivery has not been received since the 05/12/2023. I have made numerous requests and phone calls. I got an excuse that the my goods was damaged in transit yet the branch who dispatch it does not know anything about the damage. Over the course of a few weeks I received 4 different conflicting stories from Makro and now I receive no response. If it was big ticket items I can understand, but it takes Makro more then 2 weeks to deliver Mayonnaise and Tomato sauce. I would not be so upset, but its my hamper stock and now my name and business are suffering, because Makro is giving me the run around. Honestly for such a big to not even respond to emails. Maybe they think they are too big too care.