AA
Abdur A
1 reviews | Active since Feb 2024
12 Jun 2024, 10:33
Pathetic Service!
********** service! Placed an order almost a month ago which they canceled because their pricing was wrong online yet they canceled due to "stock unavailability" Almost a month later and the refund hasn't come through as yet. When you email or submit a support ticket all you get is automated responses with no help or solutions. The only response I get is that it will take 7 working days to reflect and we're way passed that. The other response is that I should go in store with my bank statement?? What is the point of having an online store if you can't run it properly? And I am more than 200km away from my nearest makro. I wouldn't be emailing you if I could just go into store.
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Abdur A's updateReviewer Update
20 Jun 2024, 17:11Wish I could give them an even lower review.
A guy named Europe mokoena contacts me on the day of my review to say he will escalate it to the accounts department and then disappears. No reply or update from them. Left them countless emails and not a single response.
The only reason they made an attempt to get in touch was because of the bad name I gave the company by posting my review.
A month later and my problem is still not resolved.
A guy named Europe mokoena contacts me on the day of my review to say he will escalate it to the accounts department and then disappears. No reply or update from them. Left them countless emails and not a single response.
The only reason they made an attempt to get in touch was because of the bad name I gave the company by posting my review.
A month later and my problem is still not resolved.
AA
Abdur A's update20 Jun 2024, 17:11
Reviewer Update
Wish I could give them an even lower review.
A guy named Europe mokoena contacts me on the day of my review to say he will escalate it to the accounts department and then disappears. No reply or update from them. Left them countless emails and not a single response.
The only reason they made an attempt to get in touch was because of the bad name I gave the company by posting my review.
A month later and my problem is still not resolved.
A guy named Europe mokoena contacts me on the day of my review to say he will escalate it to the accounts department and then disappears. No reply or update from them. Left them countless emails and not a single response.
The only reason they made an attempt to get in touch was because of the bad name I gave the company by posting my review.
A month later and my problem is still not resolved.